House Clearance Weybridge

An informative overview of terms and conditions for House Clearance services in Weybridge, covering services, booking policies, payment, liability, privacy, and more.

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Terms and Conditions for House Clearance Services in Weybridge

Welcome to our House Clearance services based in Weybridge. These Terms and Conditions outline the rules and regulations for the use of our services. By booking our services, you agree to comply with and be bound by these terms. Please review them carefully.

Services Provided

We offer comprehensive house clearance services, including the removal, disposal, and recycling of unwanted items. Our services cover:

  • Residential house clearances
  • Office and commercial clearances
  • Estate clearances
  • Removal of unwanted furniture and appliances
  • Garden and garage clearances

All services are performed by professional and trained staff, ensuring efficiency and respect for your property.

Booking and Cancellation Policy

Booking: To secure our services, a booking must be made in advance. Bookings can be made online or via telephone. Upon booking, you will receive a confirmation along with the scheduled date and time for the clearance.

Cancellation: Cancellations must be made at least 48 hours before the scheduled clearance. Cancellations made within 48 hours may incur a cancellation fee, which will be communicated at the time of booking.

Payment Terms

Payment for services must be completed as follows:

  • Payment is due upon completion of the clearance service.
  • We accept various payment methods, including cash, credit/debit cards, and bank transfers.
  • Invoices will be provided detailing the services rendered and the total amount due.

Late Payments: In case of late payments, a late fee may be applied. Continued non-payment may result in legal action to recover the owed amount.

Liability and Insurance

We strive to provide the highest quality service, but the following liability terms apply:

  • We are insured for public liability, covering accidental damage to property during clearance.
  • We are not liable for the loss or damage of items that were not visible or accessible during the clearance.
  • Clients are responsible for informing us of any valuable or fragile items that require special handling.

It is recommended that clients obtain additional insurance for high-value items.

Privacy Policy

Your privacy is important to us. Any personal information provided during the booking process will be used solely for service provision and will not be shared with third parties without your consent. We comply with all applicable data protection laws.

Customer Responsibilities

To ensure a smooth clearance process, customers must:

  • Provide accurate and complete information when booking a service.
  • Ensure clear and safe access to the property and areas to be cleared.
  • Secure any items of sentimental or high value that should not be removed.
  • Inform us of any hazardous materials present on the property.

Failure to comply may result in additional charges or incomplete clearance services.

Dispute Resolution

In the event of disagreements arising from our services, the following procedures apply:

  • First, attempt to resolve the issue directly with our customer service team.
  • If unresolved, the matter may be escalated to a formal complaint process.
  • Legal disputes will be governed by the laws of England and Wales.

Governing Law

These terms and conditions are governed by and construed in accordance with the laws of England and Wales.

Changes to Terms and Conditions

We reserve the right to update or modify these terms at any time without prior notice. Any changes will be effective immediately upon posting. It is the client's responsibility to review these terms regularly.

Acceptance of Terms

By booking and utilizing our House Clearance services in Weybridge, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

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